The ability for healthcare organizations to reach healthcare goals has perhaps never been more complex or more challenging. But the reality is that the need to meet those goals has likely never been more critical, especially among limited English proficiency (LEP) communities.
The viaLanguage Healthcare Translation Grant Program is one way we hope to help. The grant reflects our desire to spotlight and support those innovative healthcare organizations that are finding a way to improve access for today’s underserved, ethnic audiences.
Our 2010 grant recipient, the Alameda County Access to Care Collaborative in California, is a prime example. After conducting a baseline assessment of the uninsured in Alameda County in 2009, they concluded that the biggest finding was how challenging it was to gather information, especially amongst the smaller limited-scope providers.
Alameda County Access to Care Collaborative collaborated with a range of partners to develop a website that provides a comprehensive list of clinics, including both free and community clinics, an explanation of the different types of services they offer, and the processes patients must go through to get an appointment with a doctor.
Alameda County Access to Care Collaborative applied its $5,000 of in-kind translation services to the translation of the website into Spanish and Chinese, proving along the way that today’s most pressing healthcare challenges can be overcome. We applaud and congratulate them. Click here to read the entire case study about this project.