Not only are health plans facing reform, but as our population continues to diversify, language and cultural barriers continue to complicate matters. Health plans across the nation are preparing for what’s in store for the next two years. In order to succeed in this evolving environment, they need to reassess current strategies and find ways to turn challenges into new opportunities. The healthcare industry must redesign its business models to better capture, serve, and keep a growing class of empowered customers. Healthcare reform has brought more questions than answers, and there’s still much we don’t know. One thing that can certainly be said, however, is that the health plans of tomorrow will not be the same as today. Therefore it is vital they keep members informed, educated and engaged.
Join VIA on February 27 for our next healthcare translation webinar on 2013 Health Plan Preparedness. This complimentary event will highlight features of the health care law that pertain to language access, and will better equip health plans to serve their diverse members.
Attendees will also learn:
- Trends around legislation, immigration and language populations
- Prioritizing your budget for the greatest impact
- Tips for managing content – from healthcare literacy, translation to cultural sensitivity
- Using print, video and mobile to improve education and engagement
Time’s running out, so reserve your seat now and stay ahead of the curve!
About the author: Learn more about VIA, a leading provider of healthcare translation, literacy and cultural services at viadelivers.com. Read more from this author